bbbet's Privacy Policy

Last updated: January 2026 1. Introduction

Introduction & Scope

This Privacy Policy ("Policy") is issued on behalf of the bbbet platform and applies to the bbbet.mom website and all related services. bbbet operates an online casino and betting platform for users in Bangladesh. By using our services, you agree to the terms described in this Policy.

We take your privacy seriously. The purpose of this Policy is to clearly inform you about what information we collect from you, how that information is used, and what your rights are. Please read this Policy in full before creating an account with bbbet.

This Policy applies only to individuals aged 21 or older. We do not knowingly collect any information from minors.

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2. Information Collection

What Information We Collect

bbbet collects various types of information to provide its services, verify accounts, ensure security, and meet legal obligations. The categories of that information are described below.

2.1 Personally Identifiable Information

The information you provide at the time of account registration may include:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details (where identity verification is required)
• Address details

2.2 Financial Transaction Information

bbbet collects the necessary financial information to process your deposits and withdrawals. We handle transactions through bKash, Nagad, and Rocket. Transaction dates, amounts, and methods are stored in our systems. Full payment account numbers or PINs are never stored.

2.3 Usage Information & Technical Data

When you use our website, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Pages visited, links clicked, and session duration
• Data from cookies and similar tracking technologies

2.4 Gaming Activity Information

Play history, bet amounts, win/loss records, and promotional offer usage are stored in our systems. This information helps us implement responsible gaming policies and resolve any disputes.

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3. Use of Information

How Your Information Is Used

bbbet uses your information only for lawful and specific purposes. Those purposes are described in detail below:

• Account management: To create, verify, and keep your account secure.
• Payment processing: To complete deposit and withdrawal transactions and maintain financial records.
• Customer support: To help resolve your complaints, questions, or issues.
• Security & fraud prevention: To detect and prevent unauthorised access to accounts and fraudulent activity.
• Legal compliance: To comply with applicable laws and regulations and respond to requests from relevant authorities.
• Responsible gaming: To identify excessive gambling risks and take supportive action where necessary.
• Platform improvement: To analyse user experience and improve the quality of our services.
• Communications: To send important updates, security alerts, and account-related notifications.

bbbet never sells or rents your personal information to third parties.

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4. Cookies Policy

Cookies & Tracking Technologies

Cookies are used on bbbet.mom. Cookies are small text files stored on your device that help the website remember your preferences and session information.

4.1 Essential Cookies

These cookies are essential for the basic functioning of the website. They are used to maintain your logged-in state, verify security tokens, and manage sessions. Disabling these cookies may prevent the website from working correctly.

4.2 Functional Cookies

Functional cookies are used to remember your language preferences, display settings, and previous visit information. They make your experience more convenient and personalised.

4.3 Analytics Cookies

Analytics cookies are used to understand how users interact with our platform. This information does not identify any individual and is used solely to analyse overall usage patterns.

You can control cookies at any time by changing your browser settings. However, disabling certain cookies may limit the functionality of the website.

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5. Information Sharing

Who Information Is Shared With

bbbet may share your personal information with third parties only in very limited and specific circumstances. We never sell your information for commercial purposes.

5.1 Service Provider Partners

Necessary information may be shared with selected third-party service providers for payment processing (bKash, Nagad, Rocket), technology infrastructure, cybersecurity, and customer support. These partners are given only the information required to perform their specific functions and are contractually bound to protect data confidentiality.

5.2 Legal Obligations

In the event of a legal order, court direction, or lawful request from a government authority, we may provide the required information in accordance with applicable law.

5.3 Fraud Prevention

As part of account protection and fraud prevention measures, information may be shared with relevant authorities if any suspicious activity is detected.

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6. Data Security

How Your Information Is Kept Secure

bbbet follows industry-standard technologies and processes to protect your information. The key elements of our security measures are described below:

• SSL encryption: All data transmitted through our website and applications is encrypted using SSL (Secure Socket Layer) technology.
• Secure servers: Our servers operate in a secure environment and are subject to regular security reviews.
• Access controls: Only authorised staff can access your information, and only on a strict need-to-know basis.
• Two-factor authentication: The option to add an extra layer of security to your account is available.
• Regular security reviews: Regular security audits are conducted to identify vulnerabilities in our systems.

However, transmitting information over the internet is not completely secure. We make every effort to protect your data, but we cannot guarantee absolute security. Keeping your account password confidential and logging out from unfamiliar devices is your responsibility.

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7. Data Retention

How Long Information Is Retained

bbbet retains your information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.

Account information: retained for the full duration the account is active and for a legally determined period after the account is closed. Financial transaction records are retained in accordance with legal requirements. Analytics and usage data are generally deleted or anonymised after a set period.

If you request account closure, we will delete or anonymise your personal information within a reasonable timeframe, except for information that must be retained due to legal obligations.

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8. Your Rights

Your Rights Regarding Your Information

As a bbbet user, you have the following rights over your own information:

• Access: You have the right to know what information we hold about you.
• Correction: If your information is inaccurate or incomplete, you may request that it be corrected.
• Deletion: In certain circumstances, you have the right to request that your information be deleted.
• Objection to processing: In certain circumstances, you have the right to object to the processing of your information.
• Data portability: You may request your information in a structured, commonly used format.
• Withdrawal of consent: Where your information is processed on the basis of your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within a reasonable timeframe.

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9. Protection of Minors

Protection of Minors

bbbet's services are strictly for individuals aged 21 or older. We do not knowingly collect any personal information from individuals under the age of 21.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information. If a parent or guardian believes their child has registered on our platform, please contact us immediately.

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10. Policy Changes

Changes to This Policy

bbbet may update this Privacy Policy from time to time. If any significant changes are made, we will send a notification to your registered email and the "Last updated" date at the top of this page will be changed.

Continued use of bbbet after any changes will be considered as your acceptance of the updated Policy. We therefore recommend visiting this page regularly.

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11. Contact

Contact Us About Privacy

If you have any questions, concerns, or requests regarding your information or this Privacy Policy, please contact our support team.